Keeping Families Together Starts Here
Families with children receive priority access to shelter and housing programs across the New River Valley. We work quickly so your children's routines — school, safety, stability — are disrupted as little as possible.
Families with minor children have priority access to shelter — call now, space is available
Priority Access
Your Family Comes First
Families with minor children receive priority placement in our housing programs. Our intake specialists are trained to work quickly — coordinating shelter, school enrollment, and support services at the same time so your family doesn't have to wait.
If your family is staying in a motel, doubled up with friends or relatives, or living somewhere not meant for sleeping, you may still qualify for help. Reach out to Central Intake and an advocate will walk you through your options, explain what to expect, and help you take the next step.
Where to Go
Family Shelter Partners
Our network includes family-specific shelters and programs across the region. Central Intake will match you to the right one.
New River Family Shelter
Family-focused emergency shelter and support services in Montgomery County.
(540) 382-6188The Hope House
Emergency shelter serving families in Giles County and surrounding areas.
(540) 921-3942Central Intake Referral
Not sure where to start? One call gets your family connected to the right shelter and support based on your county.
(540) 639-3159Rapid Rehousing Program
Short-term financial assistance to move your family quickly from shelter into permanent housing, including help with deposits, rent, and case management.
(540) 639-3159Project Hope Virginia
School-based McKinney-Vento liaisons help children in unstable housing stay enrolled and on track.
Learn moreFamily Services
Support for the Whole Family
School Enrollment Support
We coordinate with local schools to ensure children can continue their education without interruption.
Early Childhood Resources
Connections to WIC, childcare assistance, and early learning programs for young children.
Family Case Management
A dedicated case manager guides your family through housing, benefits, and community resources.
Healthcare Access
Referrals to pediatric and family health services including mental health support.
Rental Assistance
Help with deposits, first month's rent, and short-term subsidies to secure stable housing quickly.
Benefit Navigation
Assistance applying for SNAP, Medicaid, TANF, and other family benefits you may be eligible for.
Call now — we're here to help.
Families with children receive priority placement in our system.